Keeping you updated with the most current news, insights and happenings at PolarisMail!

Launch of new Group-Office Webmail interface

We are glad to announce the launch of a new version of our Group-Office Webmail interface, version 6.3. It's a complete re-design, very modern and fast. It works as well on mobile as on the desktop. It will become our default choice for Basic and Enhanced accounts....

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WHMCS Module Update

We are glad to announce a minor version update to our WHMCS module. Changes include: Ability to bulk import accounts Easier Forwards management Bug fixes: User Panel link from WHMCS Admin & Password generator You can download the latest version by clicking here To...

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New webmail sneak preview

In May we will be launching the latest version of Group-Office, version 6.3, based on FLUX technology. Clean, simple design and very very fast interface. It can also take advantage of our new Distributed File System in order to serve e-mail content even faster. This...

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New Distributed File System Storage

Following the power outage our datacenter experienced on December 8th, a few weaknesses became apparent in our infrastructure, the most important one being our storage model. Even with a SAN, there still is a Single Point of Failure and in case of a power outage,...

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New E-mail hosting packages offered

Due to popular demand we have put together some e-mail hosting packages geared towards customers that require less storage per mailbox than our standard offer of 25GB per mailbox. Plans are available on a yearly basis or per month, depending on required volume. Each...

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PolarisMail and WHMCS integration

We are glad to announce the completion of our WHMCS module, designed for white label e-mail hosting resellers. This module offers the possibility of selling PolarisMail accounts directly from the WHMCS interface and lets WHMCS users integrate directly with our...

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Application Passwords

A much needed feature is finally here - Application Passwords. You can now set up to 5 different application passwords, other than your main password in order to access your account. These passwords should be longer and more complex than your regular password and they...

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Last Logins Review

We have added a new feature that lets you review all your past logins to our service, either via Webmail, IMAP, SMTP or POP3. This makes it very easy to identify suspicious activity and change your password right away. Your passwords are safe with us: we use Blowfish...

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Changes in Authentication Mechanisms

This week-end we have proceeded to upgrade our authentication mechanisms for incoming and outgoing e-mail, eliminating MD5 based protocols due to their insecurity. Most e-mail clients adjusted automatically and updated to the supported mechanisms but there have been...

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PolarisMail Service Outage Postmortem

As mentioned in our previous post Service Outage Incident, we experienced a service outage on Friday, December 8th 2017 at approximately 16:30 EST. Today we’re providing an incident report that details the nature of the outage and our response. Due to heavy investment...

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Service Outage Incident

8 Dec, 2018 We are experiencing a service downtime due to a major power outage throughout the entire city of Montreal. Power has been restored and our technicians are on site working to remedy the issue. You can check for updates on our Twitter feed or via...

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Backups, Backups, Backups! E-mail Backups!

How well protected are your e-mails? If you have e-mail backups, how complete and easily accessible are they? At PolarisMail we take backups very seriously. So seriously, that packed with every account you get two different kinds of backups, free of charge!   E-mail...

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Apple Push Notification Support

We are glad to announce that starting today we have started supporting Apple Push Notification. Users of Apple devices will now get e-mail messages pushed immediately to their devices, without having to wait for the phone to poll the server for new messages. This...

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Launch of New Website and Billing Panel

We are happy to announce the launch of our new website & Billing Panel and we’re excited to introduce you to our new look! A fresh new look with a clean design, new logo and improved usability across all devices.

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Multiple Webmail Clients

PolarisMail supports multiple webmail clients and you can test all of them before you choose your favorite. Supported webmails for Basic e-mail accounts are: AfterLogic, atMail, RoundCube and Horde. For Enhanced e-mail accounts you can use GroupOffice with...

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FAQ

Do you offer a free trial? Am I tied to a contract? Find answers to frequently asked questions about our services.

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