Chat Support

Live chat with one of our Support representatives.

Open a Ticket

Open a ticket by emailing us at: or by visiting our Support Page.

Phone Support

Chat with one of our technical specialists by calling:
Toll Free:  1 888 920 0584
International: 1 514 400 8005

Browse our Wiki

Our wiki is the quick guide to setting up and using your PolarisMail services. Browse our Wiki guides or Common problems to find answers to commons issues.

Setup Guides

How to create a new email address

Quick setup guides to help you create a new email address using your own domain or our free domain,

How to setup your WHMCS module

A setup guide for Resellers that use WHMCS

How to request a migration

Our team can help you transfer the contents of your email address to the new one

Server names and ports

Use these to configure your email address in email clients and devices such as generators, cameras, etc.