Application Passwords

Application Passwords A much needed feature is finally here – Application Passwords. You can now set up to 5 different application passwords, other than your main password in order to access your account. These passwords should be longer and more complex than...

Last Logins Review

Last Logins Review We have added a new feature that lets you review all your past logins to our service, either via Webmail, IMAP, SMTP or POP3. This makes it very easy to identify suspicious activity and change your password right away. Your passwords are safe with...

Changes in Authentication Mechanisms

Changes in Authentication Mechanisms This week-end we have proceeded to upgrade our authentication mechanisms for incoming and outgoing e-mail, eliminating MD5 based protocols due to their insecurity. Most e-mail clients adjusted automatically and updated to the...

PolarisMail Service Outage Postmortem

PolarisMail Service Outage Postmortem As mentioned in our previous post Service Outage Incident, we experienced a service outage on Friday, December 8th 2017 at approximately 16:30 EST. Today we’re providing an incident report that details the nature of the outage and...

Service Outage Incident

8 Dec, 2018 We are experiencing a service downtime due to a major power outage throughout the entire city of Montreal. Power has been restored and our technicians are on site working to remedy the issue. You can check for updates on our Twitter feed or via Chat...

Backups, Backups, Backups! E-mail Backups!

Backups, Backups, Backups! How well protected are your e-mails? If you have e-mail backups, how complete and easily accessible are they? At PolarisMail we take backups very seriously. So seriously, that packed with every account you get two different kinds of backups,...

Apple Push Notification Support

Apple Push Notification Support We are glad to announce that starting today we have started supporting Apple Push Notification. Users of Apple devices will now get e-mail messages pushed immediately to their devices, without having to wait for the phone to poll the...

Launch of New Website and Billing Panel

We are happy to announce the launch of our new website & Billing Panel and we’re excited to introduce you to our new look! A fresh new look with a clean design, new logo and improved usability across all devices.

FAQ

Do you offer a free trial? Am I tied to a contract? Find answers to frequently asked questions about our services.