PolarisMail DNS Configuration
There are two important parts when configuring e-mail DNS records: how the outside world sends e-mails to you and how you access or send e-mails through PolarisMail.
PolarisMail offers access to its servers through the private domain name:
emailarray.com
and the following ports.Don't hesitate to contact us if you require additional help in making these configurations.
MailExchange (MX) Configuration
An MX record is an entry in the Domain Name System (DNS) that informs all servers on the Internet where to send e-mail for a particular domain. An MX record is comprised of a server name and a numerical preference that specifies the priority of the e-mail server. A lower number in the preference field means a higher priority for that particular server. The record with the lowest preference is called the Primary MX record while the others are called Secondary MX Records
For every domain that you host with PolarisMail, you should use the following configuration
The Primary MX record should have a preference of 10 and must be set to:
mx.emailarray.com
The Secondary MX record should have a preference of 20 and must be set to:
mx2.emailarray.com
Client Configuration
For sending and receiving e-mail through PolarisMail you can use the following servers without other modifications to DNS
Outgoing SMTP server:
smtp.emailarray.com
Incoming POP3 server:
pop.emailarray.com
Incoming IMAP server:
imap.emailarray.com
Webmail server:
webmail.emailarray.com
Custom Client Configuration
If you want to take advantage of our branding features, or if you simply want to use your own domain name in the client configurations, you should make the following changes to DNS:
Outgoing SMTP server:
createsmtp.yourdomain.com
as aCNAME
ofsmtp.emailarray.com
Incoming POP3 server:
createpop.yourdomain.com
as aCNAME
ofpop.emailarray.com
Incoming IMAP server:
createimap.yourdomain.com
as aCNAME
ofimap.emailarray.com
Webmail server:
createwebmail.yourdomain.com
as aCNAME
ofwebmail.emailarray.com
