Infrastructure

Great service usually means a solid investment in infrastructure, from the bottom up.

Uptime

Our average guaranteed annual uptime is of 99.9995%. Read below to find out how we manage this impressive feat

Location

PolarisMail is located on the North American East Coast in Montreal, Canada. The city has a very low risk for earthquakes, hurricanes or other devastating natural phenomena. It is very close to the US border and thus has access to major Internet backbone links.

PolarisMail servers are colocated with Peer1 Networks in a high-rise building, located downtown Montreal and fitted with 3 levels of security, including a 24/7 security guard. More details here

Internet Access

We are connected through two redundant Ethernet links directly into Peer 1's core network. Peer 1 is a top Tier 1 provider with very low latency across North America. Typical transit times to New York are 9ms and Los Angeles are under 80ms.

Power and climate

Our colocation facility is fitted with a redundant climate control system, Fireflex pre-action fire suppression system, massive UPS's and backup diesel generators.

Servers

We use Supermicro chassis equipped with redundant power supplies, 3Ware RAID technology and Intel XEON processors. Our operating system of choice is FreeBSD.


Technology

PolarisMail achieves a high level of availability through smart use of the most recent technology. Using Virtualization from VMWARE we are able to deploy new servers within minutes in order to increase capacity or to perform upgrades. Each server and virtual server is load balanced and dedicated to one service only, with more than one server providing the same service.

We perform on-site daily backups of all data and weekly off-site backups

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Contact

Toll Free

1 888 493 6245

info@polarismail.com

International

1 514 667 9794

Fax: 1 408 731 9101